Episode 168
The Psychology Behind Learning That Makes Change Happen

About this episode
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In this episode of the HR L&D Podcast, host Nick Day is joined by behavioural science expert Georgie Cooke, Co-Founder at Lima Delta, to explore why most organisational change fails and what HR and L&D can do to make change stick. The conversation explains how human psychology shapes employee resistance, how culture and micro cultures influence adoption, and why traditional training alone does not create real behaviour change.
You will hear practical frameworks including the Inspire, Train, Sustain method for designing change, the psychological headwinds that block adoption, and simple ways to analyse your culture before launching any transformation. The discussion also covers how to turn values and leadership expectations into lived behaviours, how to support managers as key influencers, and how to sustain change through nudges, tools, environment design, and ongoing reinforcement.
Whether you work in HR, learning and development, organisational design, or leadership, this episode offers a clear roadmap for creating lasting behaviour change. Expect actionable steps to increase adoption, reduce change fatigue, strengthen engagement, and build learning experiences that actually shift habits, embed culture, and deliver long term impact across your organisation.
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